Privacy policy

Privacy Policy

Last Updated: October 2, 2026

At VANZELIOSHOPPY, your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Who We Are

VANZELIOSHOPPY

Business Address: [Your Complete Business Address]

Email: vanzelioshoppy@gmail.com

Website: [Your Shopify Store URL]

For privacy-related questions or requests, please contact us using the details above.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

A. Information You Provide Directly

When you place an order, create an account, contact us, or subscribe to communications, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order details

  • Product preferences or information you provide to us

  • Customer-service communications

  • Information submitted through forms on our website

B. Payment Information

When you make a purchase, payment information may be processed through third-party payment providers.

Depending on the payment method, these providers may process information such as payment-card details, UPI information, billing information, or other payment-related information.

VANZELIOSHOPPY does not intentionally store complete payment-card details on our own systems.

Payment providers may process your information according to their own privacy policies and security procedures.

C. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location information

  • Pages visited

  • Referring website

  • Date and time of visits

  • Website interaction information

  • Cookies and similar technologies

This information may be collected through Shopify and other technology or analytics services used by our store.

3. How We Use Your Information

We may use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Processing payments

  • Delivering products

  • Providing order tracking

  • Sending order confirmations

  • Providing customer support

  • Responding to questions and complaints

  • Processing returns, refunds, and exchanges

  • Preventing fraud and unauthorized transactions

  • Improving our website and services

  • Understanding how customers use our website

  • Maintaining website security

  • Sending marketing communications where permitted and where required consent has been obtained

  • Managing customer accounts

  • Complying with legal, tax, accounting, regulatory, and other obligations

We will not use your personal information for purposes that are incompatible with the purposes communicated to you, except where permitted or required by applicable law.

4. Legal Basis for Processing

Where applicable, we process personal information based on:

  • Your consent

  • Processing necessary to provide products or services you request

  • Compliance with applicable legal obligations

  • Legitimate and lawful business purposes permitted by applicable law

  • Other lawful grounds recognized under applicable data-protection requirements

The Digital Personal Data Protection Act, 2023 provides for processing personal data for a lawful purpose based on consent or specified legitimate uses.

5. Cookies & Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may help us:

  • Keep the website functioning properly

  • Remember preferences

  • Maintain shopping-cart functionality

  • Understand website traffic

  • Analyze website performance

  • Improve the customer experience

  • Measure advertising performance

  • Provide relevant marketing where permitted

You may be able to manage cookies through your browser or device settings.

Disabling certain cookies may affect some website functionality.

6. Shopify and Service Providers

VANZELIOSHOPPY operates its online store using Shopify.

We may also use third-party service providers for:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Customer communication

  • Website analytics

  • Advertising

  • Fraud prevention

  • Technology and website hosting

  • Customer support

These service providers may process personal information on our behalf or independently according to their applicable terms and privacy policies.

We aim to share only information reasonably necessary for the relevant service or purpose.

7. Sharing Personal Information

We may share personal information with appropriate third parties when necessary to operate our business, including:

  • Shopify and technology providers

  • Payment processors

  • Shipping and courier companies

  • Fulfillment and logistics partners

  • Product suppliers where necessary to fulfill an order

  • Analytics and advertising providers

  • Customer-support providers

  • Fraud-prevention and security providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where required or permitted by law

We do not sell your personal information merely for the purpose of selling personal data to third parties.

8. Order Fulfillment & Dropshipping

Because VANZELIOSHOPPY may use third-party suppliers and fulfillment partners, information necessary to fulfill an order may be shared with the relevant supplier, warehouse, courier, or logistics provider.

This may include:

  • Customer name

  • Shipping address

  • Phone number

  • Order details

  • Product information

  • Delivery information

Such sharing is limited to what is reasonably necessary to process and deliver your order.

9. International Data Transfers

Some of our service providers, technology partners, payment providers, advertising providers, suppliers, or fulfillment partners may process information outside India.

Where personal information is transferred or processed outside India, we will seek to comply with applicable legal requirements governing such transfers.

10. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include:

  • Access controls

  • Authentication mechanisms

  • Secure technology infrastructure

  • Encryption or secure transmission where appropriate

  • Monitoring and security procedures

  • Limiting access to personal information to people or providers who reasonably need it

However, no internet-based system can be guaranteed to be completely secure.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Fulfilling orders

  • Customer service

  • Returns and refunds

  • Accounting and taxation

  • Fraud prevention

  • Legal and regulatory compliance

  • Resolving disputes

  • Enforcing agreements

When information is no longer required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and regulatory requirements.

12. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

  • Request information about personal data we process

  • Request correction of inaccurate information

  • Request deletion of personal information where legally applicable

  • Withdraw consent where processing is based on consent

  • Request information regarding processing or sharing where applicable

  • Raise a complaint or grievance regarding the processing of your personal information

The DPDP Act provides Data Principals with rights including access to information about personal data and the ability to request correction/erasure subject to the Act.

To make a privacy request, contact:

Email: [Your Privacy/Customer Support Email]

We may need to verify your identity before completing certain requests.

13. Withdrawal of Consent

Where we process your personal information based on consent, you may withdraw that consent, subject to applicable law.

Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal.

Some services may no longer be available if certain information or consent is required to provide those services.

14. Marketing Communications

If you have opted in to receive promotional communications, we may send information about:

  • New products

  • Special offers

  • Discounts

  • Promotions

  • Store announcements

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us.

Transactional communications, such as order confirmations, shipping updates, refund notifications, and important service messages, may still be sent when necessary to complete your transaction or provide our services.

15. Children's Privacy

Our website is not intended to knowingly collect personal information from children where such collection is restricted by applicable law.

If we learn that personal information has been collected in a manner that is not permitted under applicable law, we will take reasonable steps to address the situation.

16. Third-Party Websites

Our website may contain links to third-party websites, services, social-media platforms, payment providers, or other external services.

We are not responsible for the privacy practices of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

17. Fraud Prevention & Security

We may use personal information and technical information to detect, prevent, investigate, and address:

  • Fraudulent transactions

  • Unauthorized access

  • Payment abuse

  • Account misuse

  • Security incidents

  • Other unlawful or harmful activities

Information may be shared with relevant service providers, payment processors, financial institutions, or authorities where reasonably necessary or legally required.

18. Legal Disclosure

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful requests from government authorities

  • Protect our legal rights

  • Investigate suspected fraud or unlawful activity

  • Protect customers, employees, or the public

  • Enforce our agreements and policies

  • Respond to legal proceedings

19. Data Breach & Security Incidents

If a personal-data breach occurs, we will take appropriate steps to investigate, contain, mitigate, and address the incident in accordance with applicable legal requirements.

Where notification is legally required, we will make the required notifications through the appropriate channels.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business

  • Products and services

  • Technology

  • Third-party service providers

  • Privacy practices

  • Applicable laws and regulations

The updated policy will be published on this page with a revised Last Updated date.

21. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

VANZELIOSHOPPY

Privacy / Customer Support Email:
vanzelioshoppy@gmail.com

Business Address:
[Your Complete Business Address]

Website:
[Your Shopify Store URL]

We will review and respond to privacy-related requests in accordance with applicable requirements.

VANZELIOSHOPPY

Curated for Modern Living.