Shipping policy

Yes. Let’s make 4–7 days the clear headline delivery promise, while keeping the wording realistic as an estimated delivery window.

Shipping Policy

Last Updated: October 2, 2026

At VANZELIOSHOPPY, we are committed to getting your order to you safely and on time.

1. Delivery Time

🚚 Standard Delivery: 4–7 Business Days

We aim to deliver your order within 4–7 business days after it has been shipped.

Delivery times may vary slightly depending on your location, courier operations, weekends, public holidays, weather, and other circumstances beyond our control.

2. Order Processing

Orders are generally processed within 1–3 business days after successful payment.

Once your order has been shipped, you will receive your tracking information when tracking is available.

3. Order Tracking

Once your order has been dispatched, we will provide tracking information where available.

Please allow some time for the tracking information to become active after the package has been handed over to the shipping carrier.

4. Accurate Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully check your:

  • Full name

  • House/building number

  • Street/address

  • City

  • State

  • Postal/ZIP code

  • Phone number

VANZELIOSHOPPY cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

5. Delivery Delays

Our standard delivery estimate is 4–7 business days, but unexpected delays may occasionally occur due to:

  • Severe weather

  • Public holidays

  • Courier delays

  • High shipping volumes

  • Customs processing

  • Transportation disruptions

  • Incorrect address information

  • Other circumstances beyond our reasonable control

We will do our best to assist you if a delay occurs.

6. Damaged Package

If your package appears damaged when delivered, please take clear photographs and/or record a video of the package before opening it.

For damaged-product claims, please keep all original packaging and follow the evidence requirements in our Return & Refund Policy.

7. Wrong or Missing Product

If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible.

Please provide your order number along with clear photographs/videos of the package, shipping label, and products received.

8. Multiple Packages

If you order multiple products, your items may occasionally arrive in separate packages.

Please check your tracking information before reporting an item as missing.

9. Failed or Missed Delivery

If the courier is unable to deliver your order because nobody is available, the address is incorrect, or delivery attempts are unsuccessful, the courier may reschedule delivery or return the package.

Additional shipping charges may apply if the package needs to be shipped again due to an incorrect address or customer-related delivery failure.

10. Lost Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please contact us promptly.

We may contact the shipping carrier to investigate the delivery.

11. International Orders

For international orders, customs duties, import taxes, or other applicable charges may be imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs processing may also affect the estimated delivery time.

12. Contact Us

If you have any questions regarding your order or shipment, please contact us:

VANZELIOSHOPPY
Email: vanzelioshoppy@gmail.com
Website: 

We are happy to help.

VANZELIOSHOPPY
Curated for Modern Living.